TruSupport

Datasheet

We’re incredibly proud of our high levels of customer support. Our support and technical teams are second to none.

Free online remote support, phone and email assistance is provided as standard for all customers during office hours.

Support Team

Contact Tel 024 7685 7890 Email support@trutac.co.uk

Office Hours

Mon to Thu 8:30 – 17:00, Fri 8:30 – 16:00

Out of office hours calls and emails will be picked up the next working day.

Remote Sessions

For remote sessions please select from the following (a support assistant will advise which to use):

Team Viewerclick here

Zohoclick here

WalkMe

Tailored to TruTac’s products, WalkMe is an easy-to-use help tool, providing guidance and assistance for users. Including Walk-Thrus and TeachMe, the customer-focused guides provide dynamic and easy-to-follow directions.

Using a series of clear, step-by-step instructions in the form of interactive balloons and on-screen checklists, WalkMe is an ideal way to train new users, walk them through support queries and highlight new features.